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    Mon–Fri · 9am–6pm EST

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FAQ

Before you write

The questions we hear most.

Where is my order?

Use our Track your order page with the tracking number from your shipping email. Orders ship within 1–3 business days.

Can I change or cancel my order?

If it hasn't shipped yet, yes. Write to us with your order number as soon as possible and we'll catch it before it leaves.

How do returns work?

You have 30 days from delivery to return it. Email us with your order number and we'll send simple instructions. See the returns policy for details.